Also on bkdevops.lk: https://bkdevops.lk/ai-practical-guide-sri-lanka-small-businesses/ AI tools like ChatGPT, Gemini, and Claude are now easy to try on a phone or laptop. Many Sri Lankan business owners have opened one, typed a question, got a long generic answer, and closed the tab. That is a normal first experience—but it is not the end of the story. Used well, AI is like a fast, tireless assistant that drafts, summarises, and suggests. It still needs you to give clear instructions, check its work, and make the final call. This guide shows practical, everyday ways a small business—a bakery in Kurunegala, a home cleaning service, a small online shop, or a tuition class—can get genuinely useful work done with AI, plus prompts you can copy and the cautions that keep you safe. First, how to ask AI properly Most weak AI answers come from weak instructions. A good prompt usually includes four things: Who you are: "I run a small bakery in Kurunegala." What you want...
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